SocialMedia Lessons from My Visit to @StarbucksMY

Just about 3 days ago I had an appointment with a potential client at a Starbucks outlet in town. Being one that frequents Starbucks quite often especially for discussions, I walked into this particular outlet without any expectations – already with a drink in mind.
I opened the door, stepped into the outlet and the baristas on duty turned and welcomed me. Nothing special here, most Starbucks outlets do that. It's also a common sight in many cafes around the area.
I continued walking to

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